Disclosure and Barring Service (2024)

Disclosure &
Barring Service

  • Apply for a basic DBS check
  • Basic DBS checks: guidance
  • Check someone's criminal record as an employer
  • Track or view your DBS certificate
  • Update Service and other online services
  • DBS checks: guidance
  • DBS eligibility guidance
  • Barring referrals: guidance
  • Submit a barring referral
  • Appeals and disputes

Featured

DBS prepares to host Spring Conference 2024

News story

DBS prepares to host a free, virtual conference featuring a range of expert speakers sharing insights to support better safeguarding decision-making.

Disclosure and Barring Service (1)

Top tips for jobseekers at risk of ‘fake DBS check’ recruitment scams

Press release

To coincide with the launch of the Home Office Stop! Think Fraud campaign, the Disclosure & Barring Service is providing support to job seekers for a safer employment search.

Disclosure and Barring Service (2)

DBS - key moments and milestones of 2023

News story

The Disclosure and Barring Service reflects upon some significant achievements in 2023.

Disclosure and Barring Service (3)

DBS shares best practice in support of Safeguarding Adults Week

News story

DBS is marking Safeguarding Adults Week to highlight its critical role in helping keep vulnerable adults in the care sector safe.

Disclosure and Barring Service (4)

Operational changes to support new legislation

News story

Changes to the Rehabilitation of Offenders Act 1974 implemented by DBS.

Disclosure and Barring Service (5)

Mae DBS yn cefnogi Wythnos Genedlaethol Diogelu yng Nghymru

News story

Fel rhan o Wythnos Genedlaethol Diogelu yng Nghymru, mae’r Gwasanaeth Datgelu a Gwahardd (DBS) yn darparu ei arbenigedd i gefnogi sefydliadau i wneud penderfyniadau recriwtio mwy diogel.

Disclosure and Barring Service (6)

Latest from the Disclosure and Barring Service

  • Responsible Organisations

    • Guidance
  • DBS business plan: 2024-25

    • Corporate report
  • DBS dataset 1: DBS checks, the DBS Update Service, and disputes

    • Official Statistics

See all latest documents

  • Get emails

What we do

The Disclosure and Barring Service helps employers make safer recruitment decisions.

DBS is an executive non-departmental public body, sponsored by the Home Office.

Read more about what we do

Follow us

Documents

Services

  • DBS Update Service

  • Request a basic DBS check

See all services

Guidance and regulation

  • Track or view your DBS certificate

    • Guidance
  • Update Service and other DBS online services

    • Guidance

See all guidance and regulation

News and communications

  • DBS prepares to host Spring Conference 2024

    • News story
  • Update on DBS customer contact centre services

    • News story

See all news and communications

Research and statistics

  • DBS dataset 1: DBS checks, the DBS Update Service, and disputes

    • Official Statistics
  • DBS dataset 4: barring cases and appeals

    • Official Statistics

See all research and statistics

Policy papers and consultations

  • DBS Privacy Policies

    • Policy paper
  • Digital identity document validation technology (IDVT)

    • Policy paper

See all policy papers and consultations

Transparency and freedom of information releases

  • DBS business plan: 2024-25

    • Corporate report
  • Disclosures and Barring Service commercial pipeline

    • Transparency data

See all transparency and freedom of information releases

Our management

Dr Gillian Fairfield

DBS Board Chairman

Disclosure and Barring Service (7)

Emir Feisal

DBS Board Member

Disclosure and Barring Service (8)

Julian Blazeby

DBS Board Member

Disclosure and Barring Service (9)

Mary Cunneen

DBS Board Member

Disclosure and Barring Service (10)

Samantha Durrant

DBS Board Member

Disclosure and Barring Service (11)

Neil Rhodes

DBS Board Member

Disclosure and Barring Service (12)

Jackie Green

DBS Associate Board Member

Disclosure and Barring Service (13)

Colin Reid

Co-opted member of Quality, Finance and Performance Committee

Eric Robinson

Chief Executive

Disclosure and Barring Service (14)

Paul Whiting

Chief Finance Officer and Deputy Chief Executive

Disclosure and Barring Service (15)

Ian Johnston

Executive Director for Operational Services

Disclosure and Barring Service (16)

Claire Graves

Director for Finance

Disclosure and Barring Service (17)

Barry Topham

Executive Director of Technology and Innovation

Disclosure and Barring Service (18)

Ian Benson

Executive Director Strategy, Performance and Change

Disclosure and Barring Service (19)

Rachel Welch

Human Resources and Organisational Development Director

Disclosure and Barring Service (20)

Andrew Robertson

Director of Legal Services

Disclosure and Barring Service (21)

Martin Skeats

Board Secretary

Disclosure and Barring Service (22)

Paul Lowton

Interim Director for Barring Operations

Disclosure and Barring Service (23)

Contact DBS

DBS disclosure service

DBS customer services
PO Box 3961
Royal Wootton Bassett
SN4 4HF
United Kingdom

Email

customerservices@dbs.gov.uk

DBS helpline

03000 200 190

Minicom

03000 200 192

Welsh

03000 200 191

International

+44151 676 9390

Our current opening hours are 09:00 to 17:00, Monday to Friday.

The Disclosure and Barring Service webchat is available Monday to Friday from 09:00 to 17:00. The webchat is available to answer general customer queries.

If emailing us, please provide 5 pieces of information, this must include:
•Full name
•Address declared on the application form (including house number and postcode)
•Date of birth

And two of the below:

•DBS Application reference number
•National Insurance Number
•Position applied for
•Employer Name
•Place of Birth (town/city and country)
•DBS certificate reference number
•Passport Number
•Driving Licence number
•Previous address

In addition to the above, Registered Bodies will also need to provide their ‘Registered Body reference number’ and ‘Countersignatory reference number’ to confirm their identity.

You may be asked some security questions to verify your identity. All calls to the above number are recorded for record keeping, training and quality assurance.

We cannot guarantee the security of information until it is in our possession, and will not take responsibility for such information until we receive it.

Go to the DBS online tracking service to check on the progress of an application. Tracking an application is much quicker online. The link to this service is available at the top of this homepage.

DBS certificate disputes

PO Box 165
Liverpool
L69 3JD
United Kingdom

Telephone

03000 200 190

Contact us if you think your DBS certificate is wrong. This can include incorrect personal details, incorrect conviction information or other discrepancies. If you receive a DBS certificate with a conviction that doesn't relate to you, you should also inform the person who requested that you complete the form as soon as possible.

The phone line for certificate disputes is open 9am to 5pm, Monday to Friday only.

Sensitive applications

Sensitive applications team
Customer services
PO Box 165
Liverpool
L69 3JD
United Kingdom

Email

sensitive@dbs.gov.uk

Sensitive applications team

0300 106 1452

Please note: Advisers who answer calls to the sensitive applications line cannot answer queries that do not relate to sensitive applications.

Transgender applicants are protected in legislation and are not obliged to include details indicating a previous gender in their application form.

DBS has a process in place which allows any details indicating a previous gender to be checked without being disclosed on the completed certificate.

They are, however, required by law to provide all name details to DBS in their current and any previous identity. Deliberately withholding this information may be an attempt to prevent conviction information being revealed and is an offence.

If emailing, we cannot guarantee the security of information until it is in our possession, and will not take responsibility for such information until we receive it.

DBS barring

DBS barring
PO Box 3963
Royal Wootton Bassett
SN4 4HH
United Kingdom

Email

contactus@dbs.gov.uk

Telephone:

03000 200 190

We cannot guarantee the security of information until it is in our possession, and will not take responsibility for such information until we receive it. For this reason we recommend submitting referrals via our secure online referral form, however if you are using a paper referral form we recommend using registered post.

FOI requests

DBS Freedom of Information Officer
Policy Department
PO Box 165
Liverpool
L69 3JD
United Kingdom

Email

dbsfoi@dbs.gov.uk

If you wish to submit a new request under the Freedom of Information Act please contact the DBS.

Most requests are free of charge but you may need to pay a small amount for photocopies or postage. When you submit a request we'll let you know if you have to make a payment.

DBS legal services

DBS legal services
Stephenson House
Alderman Best Way
Darlington
DL1 4WB
United Kingdom

Email

dbslegalservices@dbs.gov.uk

Addresses for service of legal documents. Service is accepted by post or by email.

Make an FOI request

  1. Read about the Freedom of Information (FOI) Act and how to make a request.
  2. Check our previous releases to see if we’ve already answered your question.

Corporate information

  • Accessible documents policy
  • Equality and diversity
  • Complaints procedure
  • Media enquiries

Jobs and contracts

  • Working for DBS
  • Jobs

Read about the types of information we routinely publish in our Publication scheme. Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.

Disclosure and Barring Service (2024)

FAQs

How to be removed from barred list? ›

Evidence that they have successfully appealed a criminal conviction. Details of any relevant work (paid or voluntary) they have undertaken since their inclusion in the barred list(s) Evidence of a change in personal circ*mstances e.g. relationship history. Any factors that might explain what happened.

What questions do they ask on a DBS? ›

But some of the requirements regardless of disclosure include:
  • Full address history of the last five years, with a current address based in the UK.
  • Legal name and surname changes, including dates.
  • Valid proof of identification.
  • Valid proof of addresses.

Is there any way to speed up a DBS? ›

Here are some tips to help you ensure your application is processed as fast as possible.
  1. Use an online system. ...
  2. Prepare information ahead of completing the form. ...
  3. Use a system that checks the form as you complete it. ...
  4. Use a company that submits applications quickly for you and offers DBS check tracking.

How long does a person stay on the barred list? ›

Under 18: If added to the Barred List(s) for DBS Barred list offences as an under-18, reconsideration can be requested after 1 year. 18 to 24: If someone has been added to the list for DBS barred list offences between this age, reconsideration can be requested after 5 years.

What gets you on the barred list? ›

The DBS considers cases for barring based on:
  • Offences (convictions and cautions)
  • Referral information – evidence of inappropriate behaviour likely to harm children or adults.

Are you notified if you are on the barred list? ›

You would always be informed if you have been placed on the barred list. It is an offence for anyone who is on the barred list to seek employment in Adult Social Care or to work with children.

Do allegations show up on DBS? ›

Summary – Do Allegations Show On A DBS? Allegations will only be shown on an Enhanced DBS check, not a Basic or Standard DBS. Enhanced DBS checks can disclose additional non-criminal record information held by the police, as long as it's relevant to the role being applied for.

What is the most common dbs check? ›

Standard DBS check

This is a check of your criminal record which will show details of all spent and unspent convictions, cautions, reprimands and final warnings held on central police records (apart from protected convictions and cautions).

What will a DBS check? ›

A DBS check is a way for employers check your criminal record, to help decide whether you are a suitable person to work for them. This includes deciding whether it is suitable for you to work with children or vulnerable adults. DBS stands for Disclosure and Barring Service.

What are the flaws of DBS? ›

If a microelectrode, or alternatively the DBS lead, punctures a blood vessel it can lead to a stroke or stroke-like syndrome which may result in weakness, numbness, sensory loss, visual difficulties, or a host of other neurological problems.

How do you pass a DBS? ›

However, it is not possible to “fail” a DBS check (criminal record check), as all the DBS does is check your files and details, and return a certificate detailing any convictions – in other words, it's not a “pass or fail” test.

Can I do DBS myself? ›

A basic DBS check is a criminal record check that you can request for yourself. You may also be asked to request a basic check by your employer. Is a basic DBS check for me? A basic DBS check can be used for any position or purpose, however for certain roles, you may need a higher level of criminal record check.

What is the difference between DBS and enhanced DBS? ›

An Enhanced DBS Check shows similar details to a Standard DBS Check but will contain more information, which can be necessary for some roles. In addition to conviction, auctions and reprimands, an Enhanced DBS check will also show information held by local police forces.

How long does a DBS check take? ›

It usually takes around 14 days but it can take longer if: the details given for the check are incorrect. several police forces need to be involved in the check.

What does "not requested" mean on DBS? ›

If it states 'Not requested' this means that the application has not been checked against the barred list. This is not acceptable and is not sufficient for early year's purposes, therefore this information MUST be requested.

Who will make barring decisions? ›

The Disclosure and Barring Service (DBS) aim to make consistent and fair barring decisions in response to the severity of an individual's offences. The DBS also consider the effect that barring or not barring an individual may have on all parties involved.

How to get rid of DBS? ›

Once you have spoken to your local police force, they will communicate with the DBS on your behalf. From here, the Withdrawal team will send a pro-forma letter or email to the registered body or applicant to ask for confirmation of the request in writing.

Do allegations show up on enhanced DBS? ›

Summary – Do Allegations Show On A DBS? Allegations will only be shown on an Enhanced DBS check, not a Basic or Standard DBS. Enhanced DBS checks can disclose additional non-criminal record information held by the police, as long as it's relevant to the role being applied for.

What does "minded to bar" mean? ›

If you are referred to the DBS, the relevant information provided to them will be considered before a decision is made as to whether it is appropriate to consider barring you. As a part of that process, the DBS will send you a Minded to Bar or in some cases an Intention to Bar letter.

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