Getting Started with Datto Backup for Microsoft Azure Windows Agent (2024)

Topic

This article describes system requirements for the Datto Backup for Microsoft Azure Windows Agent.

Environment

Datto Backup for Microsoft Azure (Windows)

Description

System Requirements<![CDATA[]]>
Considerations
Versioning
Installation
Additional Resources<![CDATA[]]>

System requirements

OS	Datto Backup for Microsoft Azure supports Core, Essentials, Standard and Datacenter editions of the following operating systems: Windows 10/11 Multi-Senssion Windows Server 2012 R2 Windows Server 2016 Datacenter Windows Server 2019 Datacenter Windows Server 2022 Datacenter
Memory requirements	At least 4GB of RAM on the production system
Disk space requirements	Datto Backup for Microsoft Azure supports adding up to seven Protected Systems, with up to six TB of disk space (total storage capacity) between them VMs on per VM billing will instead be limited to 1 TB managed disk capacity per VM. Each protected volume must have 10% of the volume's total size available for the DattoCtrl or Datto.ctl file, The minimum size of this file will be 1GB. If 10% of the volume is more than 10 GB, the file's size will be 10 GB regardless of the size of the volume.
Network	Port 443 on the protected machine must be open outbound. Additionally, port 993, 80, or 587 on the protected machine must be open outbound. Only one of these three ports is necessary; the agent will try all three when attempting to connect to the cloud storage node. The Datto Endpoint Backup Agent's installer will attempt to create an outbound firewall exception for outbound traffic on ports 443, 993, 80, and 587 for the agent's executable (%SYSTEMDRIVE%\Program Files\Datto\Datto Cloud Continuity\DattoCloudContinuity.exe). The agent will use a TLS-based proprietary protocol for communication over the first port that it can reach. All protected machines must be able to resolve mothership.dtc.datto.com,agent-update.datto.com, dattolocal.net and valid-isrgrootx1.letsencrypt.org in the local DNS. See BCDR networking and bandwidth requirements for detailed network requirements and WAN uplink considerations.
Anti-virus exceptions	Create exceptions for Datto Cloud Continuity Service and the DattoProvider service: %SYSTEMDRIVE%\Program Files\Datto\Datto Cloud Continuity\DattoCloudContinuity.exe %SYSTEMDRIVE%\Program Files\Datto\Datto Cloud Continuity\DattoProvider.exe Allow the following file: %SYSTEMROOT%\system32\Drivers\DattoCbt.sys
Other Requirements	The System PATH variable must have powershell included to allow pairing. See PowerShell isn't recognized as an internal or external command(external link) for more information Windows PowerShell version 3 or higher must be installed on the protected machine. The Microsoft Azure VM agent must be present for the push install to function. If you are migrating existing VMs into Azure from on-prem,the Azure VM agent may not properly install. See Microsoft's Azure Virtual Machine Agent overview (external link) for more information. For any error encountered during agent installation, check the Windows Event Logs for any corresponding events. Visual C++ runtime must be up-to-date and fully-installed. If Visual C++ 2015 runtime is not up to date or not installed properly, this could prevent an install. If you see errors related to the C++ runtime, reinstall the latest Visual C++ update. Before pairing, you should disable and remove all other backup software from the production machine. Depending on the software, you may need to completely uninstall it for backups to run correctly. When uninstalling other backup software, use a high-level program that eliminates all traces of the incompatible software, including registry keys, DLLs, and stray folders. These components can cause conflicts. The system must be able to reach the Azure Instance Metadata Service (IMDS).

Considerations

While there is now Multi-Session OS support, FSLogix profiles associated with these session hosts are NOT being backed up at this time.

Cloud virtualizations have limitations with AADDS (Azure Active Directory Domain Services )
System compression, also known as "Compact OS", is a Windows feature that allows rarely modified files to be compressed using the XPRESS or LZX compression formats and is NOTsupported.
Datto Backup for Microsoft Azure does not currently support systems with REFS volumes present.
Backing up external/removable drives is unsupported. See Volume Level Backup Control for Datto Backup for Microsoft Azure for more information.
Backup of User Profile Disks used by the Remote Desktop Service is unsupported. Remote Desktop Service (external link). These volumes should be excluded from backups.
Backup and virtualization of of deduplicated volumes is untested and may produce inconsistent results, particularly with File Restores . Use an alternate restore method where the volume is mounted in Windows to avoid these scenarios.
If you are protecting any volumes on your machine using an anti-virus software that uses VSS to allow for rollback remediation or snapshotting in the event of a security / encryption breach (like SentinelOne, for example), this will need to disabled in order for the Windows agent to properly backup these volumes.

Versioning

For the latest Agent version information, see Release Notes. You can check your protected machine's installed version from the agent tray icon. The Datto Endpoint Backup Agent's latest release is always available at the Datto download page.

Installation

Datto Backup for Microsoft Azure Agent Software can be downloaded on datto's download page, full installation instructions can be found: Installing the Datto Backup for Microsoft Azure Agent.

NOTE Datto recommends running the following checks on the system you are protecting before installing the Endpoint Backup Agent.

chkdsk

Run chkdsk to be sure that all RAIDs and individual disks report back as healthy. Perform necessary disk repairs before deploying any backup agent. Failure to do so may result in backing up corrupted systems and restoration failures.

Disk defragmentation

While Datto can perform backups that are running disk defragmentation, be aware that this rearranges data at a block level, and may result in larger backups.
Run disk defragmentation before you deploy the agent.
VSS-aware disk defragmentation programs may allow for smaller backups but are optional.

Windows updates

Download Windows updates, service packs, and any other Microsoft-provided updates. After installing these updates, reboot the server. When scheduling your deployment, remember that the 2nd Tuesday of every month is Microsoft's 'Patch Tuesday.'

Virus scan

Run a virus scan before you deploy the Datto backup solution to your production machine.

Event Viewer

Check the target's system and application logs to see if there are any VSS or hardware errors.
Resolve any errors before attempting to install the agent.

Previously installed backup software

Additional Resources

Unified Backup Networking and Bandwidth Requirements
Installing the Datto Backup for Microsoft Azure Agent

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Getting Started with Datto Backup for Microsoft Azure Windows Agent (2024)

FAQs

How to start datto backup? ›

Endpoint Backup with Disaster Recovery automatically runs a backup every hour on a 24/7 schedule. You can also manually initiate or pause the backup from the BCDR Status page. Click the kebab icon on the far right of the protected system listing and choose Start Backup from the menu.

Learn More Now ›

Can Datto backup Azure? ›

Datto Backup for Microsoft Azure is built on an immutable cloud architecture with encrypted discs, ensuring you can provide secure Azure backup services to your clients.

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What should you deploy first for Azure backup? ›

What should you deploy first? To back up folders in a Windows Server Azure Virtual Machine (VM1) using Azure Backup, you need to deploy the Azure Backup extension on the VM, which includes the Recovery Services agent.

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What are the three backup methods for Datto? ›

The three supported backup methods for Datto backups are: 1) incremental backup, 2) full backup, and 3) differential backup. In addition, Snapshot backup is another method that can be utilized on a Datto device that captures a point-in-time copy of the data.

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How do I start a backup? ›

Add a backup account

On your Android device, open your device's Settings app.
Tap Google. Backup. You will be prompted to sign in to the account if not already.
If using a different account for backup then: Tap Account storage. If needed, enter your phone's PIN, pattern, or password.

Get More Info Here ›

What is the first step to start using Datto SAAS protection? ›

GETTING STARTED WITH DATTO SAAS PROTECTION FOR OFFICE 365

Open an incognito or private browsing session, and log into the partner portal with your Datto Partner credentials. 2. From the partner portal, select Purchasing and Billing, and choose Store from the drop-down menu.

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How often does a Datto backup for Microsoft Azure replicate? ›

Delivered for a flat monthly fee, it offers hourly replication to the secure and isolated Datto cloud so you can instantly recover clients' Azure workloads during downtime, cyber-attacks, or outages.

Get More Info Here ›

What is Azure backup Agent? ›

Azure Backup uses the MARS agent to back up files, folders, and system state from on-premises machines and Azure VMs. Those backups are stored in a Recovery Services vault in Azure.

See Details ›

How do I run Azure backup? ›

Sign in to the Azure portal. In the Search, type Virtual machines, and then select Virtual machines. From the list of VMs, select the VM you want to back up. On the VM menu, select Backup.

What is the 3 2 1 rule for Azure backup? ›

Backups are essential for resilience after an organization has been breached. Apply the 3-2-1 rule for maximum protection and availability: 3 copies (original + 2 backups), 2 storage types, and 1 offsite or cold copy.

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How many types of backups are there in Azure? ›

SQL Server backup types

Backup type	Details
Differential backup	A differential backup is based on the most recent, previous full-data backup. It captures only the data that's changed since the full backup.
Transaction log backup	A log backup enables point-in-time restoration up to a specific second.

1 more row

Jul 18, 2024

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Is Azure backup full or incremental? ›

Windows VMs: For Windows VMs, the Backup service coordinates with VSS to take an app-consistent snapshot of the VM disks. By default, Azure Backup takes a full VSS backup (it truncates the logs of application such as SQL Server at the time of backup to get application level consistent backup).

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What is the 321 rule? ›

The 3-2-1 rule, attributed to photographer Peter Krogh, follows these requirements: 3 Copies of Data – Maintain three copies of data—the original, and at least two copies. 2 Different Media – Use two different media types for storage.

What are the benefits of Datto backup? ›

Datto SaaS Protection is the only SaaS backup solution built exclusively for MSPs.

Automated, Continuous Backups. Protect OneDrive, SharePoint, Teams, Gmail, Google Contacts and more with 3x daily, automated backups or perform additional backups as needed, at any time.
Recover Quickly. ...
Simple, Per-License Pricing.

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Are Datto backups encrypted at rest? ›

Agent level encryption assures backup data written to the appliance's ZFS filesystem and replicated to the Datto Cloud is encrypted at rest, using a unique key that you can only generate with the passphrase held by the MSP or end-user.

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How do I start RMAN backup? ›

How to Back up Oracle Database Using RMAN?

Start RMAN and connect it to an Oracle DB. Connect to an Oracle database with “connect target” command. ...
Show the current RMAN configurations and change some parameters. ...
Backup Oracle databases. ...
Assign backup tags to manage. ...
Compress the RMAN backup.

Sep 27, 2022

How do I restore files from Datto backup? ›

Procedure

From the Restore from a Backup page, select the system that you would like to restore.
Select File Restore, and select the recovery point from which you would like to restore.
Click Start File Restore.

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Where does Datto store backups? ›

A backup of each end user's service data is stored in Datto's own private independent cloud. The cloud consists of multiple data storage centers located in the US, Australia, Canada, Germany, Singapore, and the UK.

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How to setup Active Directory backup? ›

Procedure

From the navigation pane, go to Protect > Active Directory. ...
In the Name column, click the Active Directory server. ...
In the row for the subclient, click the action button. ...
In the Backup options dialog box, choose the backup options: ...
Click OK.
To view the backup history, click the action button.

Aug 2, 2024

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