The first of its kind in New Jersey, our ISC Program works with behavioral health providers to manage the complex physical, behavioral and social determinant of health (SDoH) needs of your patients.
How the ISC Program works
The ISC Program uses a virtually integrated care delivery system to provide timely, coordinated and outcome-driven care to our members with serious mental illness (SMI) and substance use disorders (SUD). Each Horizon member who is part of this program is assigned a care coordinator from a behavioral health provider participating in the ISC Program. The care coordinator helps manage a patient's unique behavioral, physical and social health treatment needs with health systems, primary care practices and social services.
Which patients will benefit from a referral to the ISC Program?
Patients with the following signs or symptoms may benefit from a referral to the ISC Program:
- Patients who you suspect may have chronic and severe mental health conditions including, but not limited to, schizophrenia, major depressive disorder and bipolar disorder. These patients may have distorted thought processes, extreme mood swings from mania to depression, and very poor impulse control. They frequently seek urgent care in a doctor's office, Emergency Room, urgent care center or hospital.
- Patients who you suspect may need treatment for SUD.
What will an ISC Program provider do?
- Create a treatment plan for a patient's overall health needs following a full assessment.
- Coordinate the care provided by health systems, primary care practices and social service providers.
- Help your patients get the services and support they need to achieve and sustain an improved quality of life.
How do patients benefit from the ISC Program?
The ISC Program will help you connect your patients to additional resources beyond their benefits and traditional behavioral health care that address any issues related to SDoH, including access to food, transportation and child care. The program is designed to help patients get and stay healthy with the peace of mind that comes with knowing all their needs are addressed.
Patient services include:
- Psychiatric evaluation
- Medication management
- Medication Assisted Treatment and Ambulatory Withdrawal Management for SUD
- Care management to connect patients to support services, including scheduling and providing transportation to medical appointments
- Care coordination to ensure that ongoing patient care is communicated to the Primary Care Provider
- Care transition assistance after discharge from inpatient or rehabilitation settings
- Links to community resources to assist with housing, education, employment, financial stressors, or any other social needs
- Health education and techniques to motivate patients to engage in self-service management
What if my patient is already receiving mental health or substance use treatment?
The ISC Program can provide added support to those patients already receiving behavioral health care. Our ISC behavioral health partners can work with the patient or treating behavioral health provider to coordinate access to physical health treatment and community resources to address SDoH needs (e.g., referrals, helping patients schedule and keep specialist appointments, transportation, housing and food).
Referring Patients to an ISC Provider Access Center
To make a referral, you or your patient can call one of the participating ISC Provider Access Centers listed below. Please be sure to mention “ISC Program” when speaking to these providers.
Don't hesitate to make a referral even if you are uncertain about the patient's suitability for the ISC Program. Our ISC providers will make a full assessment and get the patient into the most appropriate care to meet their individual needs.
Atlantic
City ISC Provider Access Center Phone Atlantic City AtlantiCare 1-888-569-1000 Hammonton AtlantiCare 1-888-569-1000 Northfield Legacy Treatment 1-800-433-7365 Bergen
City ISC Provider Access Center Phone Paramus Bergen New Bridge 1-800-730-2762 Paramus
Rochelle Park
Fair LawnCare Plus NJ 1-201-265-8200, ext. 5323 Hackettstown Atlantic Health System/Hackettstown Medical Center 1-888-247-1400 Burlington
City ISC Provider Access Center Phone Lumberton
Moorestown
Mount Holly
WestamptonOaks Integrated Care 1-800-963-3377 Westampton Catholic Charities, Diocese of Trenton 1-800-360-7711, option 2 Camden
City ISC Provider Access Center Phone Berlin
Cherry Hill
SicklervilleOaks Integrated Care 1-800-963-3377 Cape May
City ISC Provider Access Center Phone Cape May Court House Acenda Health 1-844-422-3632, ext. 11469 Cumberland
City ISC Provider Access Center Phone Bridgeton Inspira 1-800-467-7472 Essex
City ISC Provider Access Center Phone Bloomfield Care Plus NJ 1-201-265-8200, ext. 5323 Newark Integrity House 1-973-623-0600, ext. 7059 Newark Rutgers UBHC 1-800-969-5300 Gloucester
City ISC Provider Access Center Phone Glassboro
Sewell
WoodburyAcenda Health 1-844-422-3632, ext. 11469 Franklinville Catholic Charities, Diocese of Trenton 1-800-360-7711, option 2 Glassboro
West Deptford
WoodburyInspira 1-800-467-7472 Hudson
City ISC Provider Access Center Phone Secaucus Integrity House 1-973-623-0600, ext. 7059 Mercer
City ISC Provider Access Center Phone Ewing
HamiltonCatholic Charities, Diocese of Trenton 1-800-360-7711, option 2 Trenton Lawrenceville
TrentonOaks Integrated Care 1-800-963-3377 Monmouth
City ISC Provider Access Center Phone Aberdeen
Freehold
Howell
Neptune City
Red BankCPC Integrated Health (formerly CPC Behavioral Health) 1-800-250-9811 Manalapan
MatawanStress Care of New Jersey 1-732-679-4500, option 1 Morris
City ISC Provider Access Center Phone Pompton Plains Atlantic Health System/Chilton Medical Center 1-888-247-1400 Morristown
Florham ParkAtlantic Health System/Morristown Medical Center 1-888-247-1400 Ocean
City ISC Provider Access Center Phone Bayville
Brick
ManahawkinBright Harbor Healthcare (formerly Ocean Mental Health) 1-732-575-1111, option 1 Lakewood
Toms River
Barnegat
OceanPreferred Behavioral Health 1-732-367-4700, ext. 7550 Salem
City ISC Provider Access Center Phone Mannington Legacy Treatment 1-800-433-7365 Sussex
City ISC Provider Access Center Phone Newton Bridgeway Rehabilitation Services 1-877-692-5664 Newton Atlantic Health System/Newton Medical Center 1-888-247-1400 Union
City ISC Provider Access Center Phone Union Bridgeway Rehabilitation Services 1-877-692-5664 Elizabeth
CranfordTrinitas Regional 1-908-994-7556 Summit Atlantic Health System/Overlook Medical Center 1-888-247-1400
ISC Program Flyers
Review and share the ISC Program flyers below with your staff and your patients and their families, as appropriate.
ISC flyers for you and your staff
- Provider Flyer-ISC
- Provider Flyer-ISC Youth
ISC flyers to share with your patients
- Member Flyer-ISC-English
- Member Flyer-ISC-Spanish